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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Robert Auer

August 21, 2025

5  out of  5
rating by Robert Auer
"I found Christina to be very professional but most importantly very knowledgeable and those are the only things you need to be successful. I can only hope that Mr Ordaz since the potential in this young lady and advances her to the position she deserves. The world needs more people that care and are knowledgeable like Christina is"
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Andy Bravo

August 13, 2025

5  out of  5
rating by Andy Bravo
"Suzanne was very patient and well mannered. She helped me transfer insurance over from a family member in minutes. She was quick and unbelievably helpful with her answers to all my questions. She went so far as to teach me new things about my insurance policy I had no idea about. Suzanne is an outstanding person and definitely made my experience with State Farm a memorable one!"
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Cheryl Mayer

August 13, 2025

5  out of  5
rating by Cheryl Mayer
"Vanessa was very polite and helpful in getting another agents name regarding other type of insurance. This office is the best!"
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Daniel N

August 13, 2025

5  out of  5
rating by Daniel N
"State farm siempre se preocupa por los clientes y la verdad el servicio al cliente es muy eficiente el personal es muy atento la persona que me ayudo me tubo pasiencia. Vanessa Castrejon. Gracias una ves mas por el buen servicio y la ayuda especial mente estos dias que es dificil encontrar buenas aseguranza."
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Aidan Harvey

August 8, 2025

5  out of  5
rating by Aidan Harvey
"V was great! Very easy and she understood what I wanted."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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dan stanko

August 6, 2025

5  out of  5
rating by dan stanko
"Outstanding"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jess Borba

August 6, 2025

5  out of  5
rating by Jess Borba
"I have new auto insurance through this agency. Carol was a big help in answering all of my questions and following up with me on everything. In my opinion, she went above and beyond to help me as what I needed for car insurance is a little different then most. The sign up process was a breeze and they don't charge anything extra as a down payment, except the first month's payment to start your plan, that was a huge bonus for me. Carol was very patient with all my questions and everytime she said she would follow up with me, She definitely did. I do like they have a texting option, which makes it so much easier for me. I highly recommend this office."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jessica Belloso

August 2, 2025

5  out of  5
rating by Jessica Belloso
"Great experience"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Felicia Setzer

August 1, 2025

5  out of  5
rating by Felicia Setzer
"Very nice and helpful. Cristina looked into every question I had and took the time to help answer ea h one of them. Thank you!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Christina Castillo

July 15, 2025

5  out of  5
rating by Christina Castillo
"I had the pleasure to work with Carol Tapia with State Farm - Andres Odraz office in Lincoln, Ca. She helped me with adding 6 vehicles to our policy. Carol was thorough when explaining coverage and options. The communication was quick, especially when I had questions. I am thankful for her knowledge and wonderful customer service! And may I add that I have great coverage with great rate!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Ed Tozer

July 9, 2025

5  out of  5
rating by Ed Tozer
"Very helpful I appreciate all my questions were answered and very satisfied with the help I recieved"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Guillermo Mayorga

July 2, 2025

5  out of  5
rating by Guillermo Mayorga
"Caro, was a great help with all my insurance questions and very professional and polite."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Linda Speede

July 1, 2025

5  out of  5
rating by Linda Speede
""V" was very inspiring she told me of the advantages I can have in a state farm experience as opposed to the nonexperience only one option in my present contract. Courteous and explaining all the way. Answering my questions! She sold me over! Thankz V. LSPEEDE looking forward to a variety of needs being met!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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jimmy king

June 30, 2025

5  out of  5
rating by jimmy king
"Since I have been a policyholder with State Farm, I have had my truck sideswiped parked in front of my house, multiple window replacements and they have not only treated me with the utmost respect but jumped in right away to make sure I was taking care of. Thank you So very much"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Armando Alvarez

June 17, 2025

5  out of  5
rating by Armando Alvarez
"Great customer service carol did an awesome job getting my insurance set thank you great job"
We responded:
"Thank you fWe’re so glad we could help you with your insurance needs! Our team works hard to make the process smooth and understandable, and your feedback lets us know we’re on the right track. Thank you! or trusting us and for sharing your experience! We’re committed to doing our best every day, and hearing your feedback makes it all worthwhile."
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America Jasmine

June 17, 2025

5  out of  5
rating by America Jasmine
"Caro was absolutely amazing! She helped my dad get set up with his new car insurance and made the whole process smooth and stress-free. Caro was incredibly friendly, worked quickly, and took the time to make sure everything was handled perfectly. We really appreciated her professionalism and kindness — thank you so much, Caro"
We responded:
"We truly appreciate you taking the time to share your experience. It means a lot to our team to know that our efforts are making a positive impact. We're grateful for your support and look forward to continuing to serve you!"
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Jimmy hernandez

June 12, 2025

5  out of  5
rating by Jimmy hernandez
"fui atendido por Caro con un servicio de atención al cliente muy profesional y muy bueno les recomiendo su trabajo"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Karen Ordaz

June 7, 2025

5  out of  5
rating by Karen Ordaz
"Exceptional customer care."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Evangelina Torres (Evelynn)

February 4, 2025

4  out of  5
rating by Evangelina Torres (Evelynn)
"Muy amables y serviciales"
We responded:
"Agradecemos su confianza y apreciamos sus comentarios."
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R. WAYNE MAU

January 8, 2025

5  out of  5
rating by R. WAYNE MAU
"AMAZING CUSTOMER SERVICE! A special thank you to VANESSA. Thank you for always being quick to reply with any (and all) questions I have had. Sincerely, R.M."
We responded:
"Thank you for your kind words! We’re so glad to know you had a positive experience with our team. Helping you protect what matters most is our top priority, and we truly appreciate your trust in us. "
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Karen Haines

January 7, 2025

5  out of  5
rating by Karen Haines
"I’m thoroughly impressed with the overall experience working with Tiger in regards to my insurance policy. The process was straightforward, and the customer service was responsive and informative every step of the way. I felt confident in my decision due to the variety of coverage options available, which allowed me to tailor the policy to my specific needs. The policy offers great flexibility, including comprehensive coverage for both personal and property-related claims. I also appreciate the competitive pricing, which made it an affordable choice for me. One of the standout features of the Insurance Policy is its clear communication. All terms were explained in plain language, and I never felt lost in jargon. The policy is designed to give peace of mind, and I definitely feel secure knowing I’m covered. All in all, I highly recommend to anyone looking for reliable, hassle-free insurance with excellent customer support."
We responded:
"Thank you for your positive review! We're so glad to hear you had a great experience, and we truly appreciate your support."
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maria buenaventura

December 31, 2024

5  out of  5
rating by maria buenaventura
"Great service! Explained different options and benefits…thank you!!"
We responded:
"Thank you for taking the time to share your experience! We’re proud to be part of your insurance journey and are always here to help you feel confident and protected. "
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Raymond Henkel

December 31, 2024

5  out of  5
rating by Raymond Henkel
"Tiger made sure I was taken care of and then some. I don't often make sure to go out of my way to call out specific employees, but he was extraordinarily helpful with any questions I had"
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Jorge Caudillo

December 31, 2024

5  out of  5
rating by Jorge Caudillo
"I was referred over by a friend for auto insurance. Even though I'm not eligible at this time, Vanessa Castrejon the person that help me out was very kind, customer service was amazing. When I'm eligible I will forsures be contacting Vanessa to start up my auto insurance. Thank you for the help."
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Celina Guerra Moran

December 31, 2024

5  out of  5
rating by Celina Guerra Moran
"All State Insurance Agency - Andres Ordaz, his office team has an EXCELLENT customer service! They go above and beyond to take care of your specific needs. We have had an amazing caring experience with Vanessa. Her devotion and dedication has been extraordinary. Thank you!!!"